Software & Hi-Tech

Technology is only as good as the experience it enables.

Deliver exceptional end-to-end customer experiences while increasing the value of your products and services with process transformation from GLB. From leveraging analytic insights and unlocking operational improvements to solving complex service and support issues, we help leaders in technology drive adoption, increase loyalty, and deliver new sources of revenue.

We Serve

Online Companies

Solutions that help e-businesses develop, commercialize, monetize and evolve their digital operations.

Software Vendors

We specialize in designing, building, testing, refining and maintaining applications. We can also help you transition to the…

High-Tech Manufacturers

We help high-tech manufacturers take on complex, transformational business process and product engineering initiatives.

Solutions

Application Services

A full range of services from application, testing and maintenance through deployment, upgrades and consulting.

Our Thinking

【商会活动】总商会拜访马中商务理事会  深化交流与互动



中马合作与交流 商会活动 IMG_4096

2025年7月8日,马来西亚中资企业总商会(以下简称“总商会”)总会长倪庆久及众理事单位成员到访马来西亚-中国商务理事会(MCBC)。马来西亚-中国商务理事会主席YB丹斯里拿督卢成全等多位理事会成员参...

【商会活动】2025榴莲忘返“共品榴莲香,同叙会员情”

商会活动 大合影

2025年7月12日,由马来西亚中资企业总商会(以下简称:总商会)主办,会员单位中兴通讯(马来西亚)有限公司(以下简称:中兴)赞助的2025榴莲忘返“共品榴莲香,同叙会员情”交流活动在劳勿成功举办。近...

Results

Resolving Growing User Support Demands

For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.