Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

Find Out More
promotion-performance-review-ringsidetalent

Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

Find Out More
businesswoman-corporate-colleagues-talking-P3PSNFM

Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

Find Out More
hipster-manager-with-smart-phone-london-city-hall-PBBAF8T

Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

06

Transactions

0+

Countries

0+

Happy Clients

THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

Read All Articles

五月｜法律讲座：《国际仲裁——中资该如何选择》

6 5 月, 2025

【活动预告】 总商会联合普通会员盈科马来西亚律师事务所，将于2025年5月21日举办法律讲座《国际仲裁——中资该如何选择》，聚焦中资企业在“走出去”过程中可能面临的法律风险与仲裁策略选择。 日期：2025年5月21日（星期三） 时间：下午2:00 – 4:30 地点：中国建...

劳动节快乐｜Happy Labour Day

30 4 月, 2025

为梦想，川流不息，步履不停， 为生活，拼搏勤奋，力争上游， 致敬每一个努力奋斗的你， 劳动节快乐！ Happy Labour Day to all of you! Thank you for your hard work and dedication.

【商会活动】马来西亚中资企业总商会携手双威医疗中心举办健康主题讲座暨参访活动

24 4 月, 2025

2025年4月24日，马来西亚中资企业总商会（以下简称“总商会”）联合会员单位双威医疗中心（Sunway Medical Centre）成功举办“双威医聊 健康参访”主题讲座暨医院参访活动。 活动伊始，总会长倪庆久表示“健康是是员工幸福的基础，感谢双威医疗中心为会员提供这一...

【商会活动】总商会出席捷途马来西亚首款车型上市发布会

16 4 月, 2025

2025年4月9日，捷途马来西亚首款车型Dashing的上市发布会在马来西亚国际贸易与展览中心（MITEC）隆重举行。马来西亚中资企业总商会（以下简称“总商会”）受邀出席此次活动，共同见证会员企业捷途在马市场的重要里程碑。 作为总商会成员之一，捷途汽车积极响应本地市...